My Saga with Qwest has got me boiling and almost to the point of exploding.
Ever since I purchased Qwest DSL I have had a problem that happens intermittently: I lose connection to the internet, I cannot connect to my modem at all from my internal network...I restart the modem and all is well again in the world...for a while.
At first this only happened every few days, but now it happens 4 or 5 times a day. Qwest, of course, thinks that it is a problem with the wireless router I use as a gateway to the modem, or maybe I have some big speakers sitting too close to the modem, or something...BULL$HIT! This happened when the modem was all by itself in a room with nothing else in it but a bed and a cat litter box. When I lose connectivity, I can't connect to the modem, even if I hook my computer directly to it via ethernet cord or USB cable.
So, now they are going to send a tech out to check things out.
Meanwhile, they want me to dumb down my network, disconnect printer, xBox, and all but one computer, on which computer I should disable all firewalls and antivirus.
This is getting rediculous...if I can't start reliably using the service I'm paying for soon, I'm going to have to switch to cable modem or something.
Just want to hit these guys!
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